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Problem solving matrix

This problem solving matrix is a simple, universal tool to help solving problems of any kind.

Put most effort in putting down information and alternatives in the problem and cause columns. Write down several items, there are seldom only one aspect with problems you want to solve. If more than one party is involved it is very important that all parties are involved in defining the problem(s). It will not be possible to solve the problem otherwise.

Language Landscape Portrait
English A4 landscape A4 portrait
Norwegian bokmål A4 landscape A4 portrait

Is your language missing? Contribute.

Feel free to contribute translations

Feel free to contribute translations in comments, but please indicate what language it is in. Important: specify both the English name of the language (optional also a native name, e.g. “German” and “Deutsch”) and the corresponding IETF language tag format. If you do not do this you will be disappointed since your contribution will not be accepted, and you have wasted both your own and other’s time, so don’t do that.

What is a language tag? From

Language tags are a way to tag digital resources to indicate in what human language they are. They can express the language itself but also the writing system, the national variant and many other things. A few examples of language tags:

fr: French language,
en-AU: English language, as written and spoken in Australia,
az-Latn-IR, Azeri language, written in the Latin script, as used in Iran.

Go here to search for language tags.
Go here to view a list of all defined tags (which you can search in).
Go here for some general guidelines in selecting tag.

Example on different views on what the problem is

teacher – The pupils are so noisy and not paying attention so I can only manage to go through the very basics.
pupils – The teacher is not teaching anything interesting, so we do not feel like paying attention.

Getting the pupils and the teacher to agree on a common problem definition will almost be the whole process of solving the problem. Only looking at the problem from the teacher’s point of view will likely be focused around reducing noise and distraction, and not why are the pupils noisy. Only looking at the problem from the pupils’ point of view will not reveal that the teaching is boring (at least) partly because of them.


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